زبونك يسقسي، وكيل يجاوب.
Customers ask in the DMs. Wakil answers and writes the order.
Wakil replies to your customers on Instagram and Facebook in Darija, French or Arabic. It checks your stock and prices, quotes the delivery fee for their wilaya, and hands the chat to you when it can't help.
Order #0142
Written by Wakil from an Instagram chat · 14:03
"Salam, kayen l'hoodie noir taille M?" → stock checked → price quoted → customer confirmed.
Real chats, real answers
Sample chats. Wakil replies in the customer's language.
Salam, kayen l'hoodie noir taille M? chhal?
WakilWa alaykum salam! Ih kayen, noir M b 3,200 DA. Livraison l Oran 400 DA. Nsajlek commande?
Vous livrez à Sétif ?
WakilOui, livraison à Sétif : 450 DA. Je vous réserve une taille ?
عندي مشكل في طلبي، ممكن نهدر مع البائع؟
Wakilنعم، سأحوّل المحادثة إلى صاحب المتجر الآن.
Handed to the owner · you'll see it first
How it works
- 5 min
Add your products
Paste your stock list from Excel, or type it in.
- 1 click
Connect Instagram
Your Facebook Page works the same way.
- From then on
Wakil replies
You get a notification when a chat needs you.
What it does
- Stock and prices from your catalog, pasted from Excel or CSV
- Three languages: Darija (Arabic and Latin letters), French, Arabic
- Delivery fee for each of the 58 wilayas
- Hands the chat to you when it can't help, and notifies you
- Learns your answers: save your own replies to teach it
- Optional: take cash-on-delivery orders in chats, off by default
One plan
1,000 DA per store per month
Everything on this page, for one store. No online payments in Wakil.
Start freeFAQ
Does it invent prices?
No. It only uses the prices and stock in your catalog.
What if it can't answer?
It hands the chat to you and notifies you.
Does it take payments?
No. Cash on delivery only, and order-taking is optional.
Which languages?
Darija (Arabic and Latin letters), French, Arabic.
Instagram and Facebook only?
Yes, for now.
How do I pay?
Contact us.